Privacy Policy

1. Introduction
This Privacy Policy has been prepared by Mareteks Giyim San. ve Dış Tic. Ltd. Şti. (“the Company”) to protect the personal data and ensure the privacy of all users who visit or shop on our website www.jeanstore.com.tr .

Our company processes users' personal data in accordance with the Constitution of the Republic of Turkey, the Law No. 6698 on the Protection of Personal Data ("KVKK"), and relevant legislation.

2. Personal Data Collected
When you make a transaction through our website, the following data may be collected:

Name, surname, Turkish Republic identity number (if legally required)
Delivery and billing address
Phone number, email address
Payment information (credit card data is received through payment providers and is not stored)
IP address, browser information, cookie data
Information about purchased products, order history

3. Purposes of Processing Personal Data
Personal data collected;

Receiving orders, processing payments, delivering products.
Providing customer service and after-sales support services.
Fulfillment of legal obligations
Announcing campaigns and promotions (if explicit consent has been obtained)
Customer satisfaction studies and market research
They are processed for these purposes.

4. Sharing Personal Data
Your personal data;

We use contracted shipping companies for delivery.
With banks and payment institutions for payment processing.
In cases of legal obligation, with official institutions
It can be shared.

Your data will not be sold to third parties or transferred for commercial purposes without your explicit consent .

5. Use of Cookies
Our website uses cookies to improve user experience. Cookies are small text files stored in your browser and are used to remember your site preferences and session information.
You can disable cookie usage through your browser settings; however, this may cause some services to malfunction.

6. Data Security
Our company takes the necessary technical and administrative measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.
Payment transactions are secured with an SSL certificate , and your credit card information is not stored in our system.

7. User Rights
In accordance with Article 11 of the Personal Data Protection Law (KVKK);

To find out if your personal data is being processed.
If it has been processed, request information about it.
To find out if it is being used for its intended purpose.
Requesting correction, deletion, or destruction.
Knowing the third parties to whom it is transferred
You have rights.

You can exercise these rights by sending an email with a secure electronic signature to mareteksgiyim@hs01.kep.tr or in writing to info@jeanstore.com.tr .

8. Policy Changes
Our company reserves the right to make changes to this Privacy Policy due to changes in legal regulations or innovations in our services. The current policy text will always be published on www.jeanstore.com.tr .

Mareteks Clothing Industry and Foreign Trade Ltd. Co.
Mehmet Nesih Özmen Mah. Söğüt Sk. No:13 İstanbul/Güngören
Phone: 0212 556 42 14
KEP: mareteksgiyim@hs01.kep.tr
Email: info@jeanstore.com.tr